Effective date: October 15, 2026

RenoSwap doesn't handle payment or pickups, so a little caution goes a long way.

Before you meet

• Keep talking in RenoSwap messages until you're ready to meet, so there's a record if something goes wrong.
• Ask for extra photos and measurements. Confirm the quantity, condition, and price before you drive over.
• Never pay in advance to someone you haven't met. Avoid wire transfers, gift cards, crypto, and "I'll overpay, send me the difference" offers. Those are common scams.
• Don't share your home address until you're ready to arrange pickup.

Meeting up

• If you can, meet in a public, well-lit place during the day, like a store parking lot or a police station "safe exchange" spot.
• For large items that need a home pickup, have someone with you. Or do a porch or driveway pickup so no one has to come inside. Tell a friend where you're going.
• Trust your gut. If something feels off, leave.

Paying and inspecting

• Look the item over before you pay. Check for damage, moisture, mold, and missing parts.
• Use a payment method you trust, and only pay once you have the item. Cash is simple. With payment apps, be sure you know who you're paying.

Loading and handling

• Bring the right vehicle, straps, tarps, and a helper. Many materials are heavier than they look.
• Wear gloves and closed-toe shoes. Watch for nails, sharp edges, and broken glass.
• Don't sand, cut, or scrape old painted or older building materials without proper precautions. They may contain lead or asbestos.
• In Texas heat, bring water and don't overdo heavy lifting.

If something goes wrong

• Use Report on the listing or user, and email RenoSwap101@gmail.com.
• If you're in danger or a crime has happened, call 911 or your local police.

Read the Prohibited Items list and Terms of Service. RenoSwap is only a venue, isn't part of any deal, and isn't liable for meetups.