Terms of Service
Effective date: October 15, 2026 · Version: 1.0
1. Who we are and what these terms cover
RenoSwap ("RenoSwap," "we," "us") is run by RenoSwap LLC. RenoSwap LLC is a Texas limited liability company. RenoSwap is a website that helps people swap, sell, or give away leftover renovation and construction materials.
These Terms of Service ("Terms") are a contract between you and us. They cover your use of renoswap.com, renoswap.vercel.app, and any other RenoSwap site or app (together, the "Service"). By creating an account or using the Service, you agree to these Terms, our Privacy Policy, and our Prohibited Items list. If you don't agree, please don't use RenoSwap.
2. Who can use RenoSwap
- You must be 18 or older.
- You must give us accurate information and keep it up to date.
- One person per account. Keep your password private. You're responsible for what happens under your account.
- If you use RenoSwap for a business (for example, as a contractor), you confirm you're allowed to act for that business, and these Terms apply to the business too.
- RenoSwap is based in Texas and is open across the United States. Listings need a valid U.S. ZIP code.
3. What RenoSwap does, and doesn't do
RenoSwap is only a venue: a place for users to connect. We are not a party to any swap, sale, or giveaway between users, we are not a buyer, seller, broker, or agent, and we are not responsible or liable for meetups, pickups, or deliveries between users.
- We don't handle payment for materials. Buyers and sellers arrange payment (cash, Venmo, Zelle, etc.) and pickup or shipping themselves. RenoSwap never holds money for materials and takes no cut of sales.
- We don't inspect, test, store, or deliver items, and we don't guarantee them. We don't guarantee that any item is as described, safe, legal, up to code, or fit for your project.
- We don't check users' backgrounds. A "Contractor" label means the user says they are a contractor or is on the Contractor plan. It is not a license check or endorsement.
- Admin review is limited. An admin looks at listings before they go public. That review is a quick check against our rules, not an inspection or a promise that the listing is accurate or lawful.
You deal with other users at your own risk. Use good judgment and read our safety tips.
4. Listings
Listing types. You can list items as:
- Swap: trade for other materials.
- Sell: for a price you set.
- Sell or Swap: either one.
- Fast & Free: a free giveaway with a pickup timer. The timer starts when an admin approves the listing, and the listing expires when the timer runs out.
Your promises when you list. You promise that:
- You own the item or have the right to give or sell it. For example, leftover materials from a client's job belong to whoever paid for them unless they told you otherwise.
- Your description and photos are honest and are photos of the actual item. You disclose known defects, damage, age, and anything a reasonable person would want to know, especially possible lead paint (painted items from before 1978) or asbestos.
- The item isn't on our Prohibited Items list and isn't illegal to sell or give away.
- Listings are for physical materials, fixtures, and tools, not services (like labor or installs), job ads, or ads for other businesses.
Our rights. We can refuse, edit the display of, pause, expire, or remove any listing at any time, for any reason or no reason, including after it was approved. Non-free listings may expire after about 45 days.
Distance. Browse shows an approximate distance (for example, "~12 mi") calculated from ZIP codes, not exact addresses. It's an estimate only; confirm the pickup location with the other user.
Photos. When you upload a photo, the app removes GPS location data stored in the image file. Still, don't photograph anything that shows your address.
Deals. An offer or message on RenoSwap is not a binding contract with us. Any deal is only between you and the other user.
5. Messages, offers, and reports
- Use messages and offers only to talk about listings. No spam, harassment, threats, hate, or scams.
- Don't ask for or share sensitive information like bank logins, Social Security numbers, or ID photos.
- You can report a listing or user. Reports go to our admins, who decide what to do.
- To keep people safe and enforce these Terms, our admins can read messages, offers, and reports when needed (for example, when something is reported). See the Privacy Policy.
Ratings and reviews. After both users confirm a trade, each can leave a 1–5 star rating and an optional comment. Reviews must be honest and about that trade. Don't fake trades to boost ratings. We may hide or remove reviews that break these Terms.
Email alerts. We email you about new offers and messages and, if you set them up, "Looking for" alerts when matching listings are approved. You can turn these off on the Account page or with the unsubscribe link in any alert email. We'll still send required account emails (like sign-up confirmations and password resets).
6. Plans, payments, and refunds
Free plan. Up to 3 active listings (active means pending review, approved, or claimed).
Paid plans (monthly subscriptions):
| Plan | Price | Active listings |
|---|---|---|
| Homeowner | $4.99/month | up to 10 |
| Contractor | $19/month | up to 25, plus a Contractor badge |
Listing boost: $1.99 one-time per listing. A boosted listing is shown near the top of Browse for 7 days.
- Payments are processed by Stripe. We never see or store your full card number. Stripe's own terms and privacy policy also apply.
- Subscriptions renew automatically every month until you cancel. By subscribing, you authorize us (through Stripe) to charge your payment method each month.
- Switching plans. If you switch between Homeowner and Contractor, Stripe adjusts the charge for the rest of the month (a prorated credit or charge).
- Canceling. Cancel anytime from Billing → Manage billing. Your plan stays active until the end of the period you already paid for, then returns to Free. If you then have more active listings than the Free plan allows, your existing listings aren't deleted, but you can't post new ones until you're under the limit.
- Refunds. Payments are non-refundable, including partial months, unless the law requires a refund. Boosts are non-refundable once applied. If we remove your boosted listing for breaking our rules, you don't get a refund. If we make a billing mistake, contact us and we'll fix it.
- Price changes. We may change prices. We'll tell you at least 30 days before a new price applies to your subscription, and you can cancel before then.
- Taxes. Prices may not include applicable sales tax. If tax applies, it will be shown at checkout.
- Failed payments. If a payment fails, your paid plan may end and your account goes back to Free.
7. Your content
"Your content" means your listings, photos, profile (name, photo, bio, company, city), messages, and reports.
- You keep ownership of your content.
- You give us a non-exclusive, royalty-free, worldwide license to host, store, copy, resize, display, and share your content to run, improve, and promote RenoSwap (for example, showing your listing on Browse or in a social media post about RenoSwap). This license ends when you delete the content or your account, except for copies we reasonably keep for backups, legal reasons, or safety records, and content already shared with other users (like messages you sent).
- You promise you have the rights to what you upload (for example, you took the photos) and that it doesn't break the law or anyone's rights.
- Don't post other people's personal information.
8. Rules of conduct
Don't:
- Break the law or help anyone else break it.
- List or trade anything on the Prohibited Items list.
- Post fake, misleading, duplicate, or bait-and-switch listings, or use RenoSwap to advertise off-site sales or services.
- Scam, harass, threaten, discriminate against, or impersonate anyone.
- Get around listing limits (for example, with multiple accounts) or misuse boosts, reports, or payments.
- Scrape, copy, or collect data about users, or send spam.
- Hack, overload, reverse-engineer, or interfere with the Service or its security.
9. Suspension and ending your account
- You can stop using RenoSwap anytime. To delete your account, use Delete account at the bottom of the Account page (or email RenoSwap101@gmail.com). Cancel any paid plan first (see Section 6). Deleting your account removes your listings, photos, alerts, and settings; people you messaged keep the conversation, shown as from a "Deleted member."
- We can suspend or close your account, remove content, or limit features at any time if we believe you broke these Terms, created risk or legal exposure, or to protect users. We'll try to tell you why, unless the law or safety reasons prevent it. If we close your account for breaking these Terms, you don't get a refund.
- Sections that should survive after your account ends will (for example, Sections 7, 10–14).
10. Disclaimers
RenoSwap is provided "as is" and "as available." To the fullest extent the law allows, we make no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We don't promise that the Service will always be available, error-free, or secure, or that any user, listing, or item is safe, legal, accurate, or as described.
Renovation materials can be heavy, sharp, or hazardous, and older materials may contain lead or asbestos. You are responsible for inspecting items, following safety rules and building codes, and handling, transporting, and disposing of materials properly.
11. Limit on our liability
To the fullest extent the law allows:
- We are not liable for anything that happens between users, including items, payments, meetups, pickups, injuries, property damage, or disputes.
- We are not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, data, or goodwill.
- Our total liability for any claim related to RenoSwap is limited to the greater of $100 or the amount you paid us in the 12 months before the claim.
Some laws don't allow some of these limits. If so, they apply only as far as the law allows.
12. Disputes between users; your promise to cover us
- Disputes between users are between those users. You release RenoSwap LLC and its owners, employees, and agents from claims arising from your dealings with other users, to the extent the law allows. We may, but don't have to, help.
- Indemnity. You agree to defend and cover us (including reasonable attorney fees) against claims from others that come from your content, your listings or deals, your breaking these Terms, or your breaking the law.
13. Disputes with RenoSwap
- Talk to us first. Please email RenoSwap101@gmail.com with your concern. Most problems can be solved quickly. Give us 30 days to try to resolve it before filing a claim.
- Texas law. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules.
- Where cases go. Any lawsuit must be brought in the state or federal courts located in Lavaca County, Texas. Either of us may instead bring an eligible claim in small claims court (justice court) in the Texas county where you live or in Lavaca County.
- No arbitration. These Terms don't require arbitration.
14. Other terms
- Changes. We may update these Terms. If a change is significant, we'll let you know (for example, by email or a notice on the site) before it takes effect. If you keep using RenoSwap after that, you accept the new Terms. We may ask you to agree again.
- Whole agreement. These Terms, the Privacy Policy, and the Prohibited Items list are the whole agreement between you and us about RenoSwap.
- If a part is invalid, the rest still applies.
- Not giving up rights. If we don't enforce something right away, we can still enforce it later.
- Transfer. You can't transfer your account or these Terms. We may transfer them, for example if RenoSwap is sold.
- Events outside our control. We're not responsible for delays or failures caused by things we can't reasonably control, like outages at our service providers, storms, or power failures.
15. Contact
RenoSwap LLC
404 W McKinney St, Moulton, TX 77975-5008
RenoSwap101@gmail.com